Shipping policy
Last updated: June 2026
Processing Time All orders are processed within 1–7 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has shipped.
Shipping Destinations We ship worldwide. Delivery times vary by destination:
- Domestic: 3–5 business days
- Middle East & Asia: 7–14 business days
- Europe & North America: 10–18 business days
- Rest of World: 14–21 business days
Please note that delivery times are estimates and may vary due to customs processing or carrier delays.
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
Order Tracking Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor your shipment in real time.
Customs, Duties & Taxes International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking with your local customs office for more information.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at info@polytreasure.qzz.io and we will investigate promptly.
Contact Us For any shipping-related queries, reach us at: 📧 info@polytreasure.qzz.io 🌐 polytreasure.myshopify.com